Victory Solutions Services

All of our services include the use of our website and CRM tool for your employees. Our pricing is based on your overall retail sales and is billed monthly. We offer you a high level of daily personalized customer service through a combination of phone, emails and our website. Please call us to learn more.

Level 1 Program:

Premiere Phone follow-up for all of your visiting customers
(within 24 hours)

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Premiere Phone follow-up for all of your sold customers
(in 10 to 30 days depending on dealership preferences)

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Premiere Phone follow-up 16 months after purchase
(Harley Davidson stores only)

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Continuous training and phone support

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Electronic Guest Log

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Level 2 program:
Includes all of level one benefits

Premiere Phone follow-up for all of your service customers

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Level 3 program:
Includes all of level one and level two benefits

Premiere Parts follow-up for high purchase retail parts customers

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Optional Programs:

Premiere Phone follow-up 8 months after purchase
(Metric stores only)

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Direct Premiere Phone Marketing Campaign

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Benefits of Victory Solutions
  • Premiere Phone Follow-up resource
  • Team accountability
  • Turning lost customers into found sales
  • Increases CSI scores for Sales and Service
  • Indentify strengths and weaknesses within your team
  • Accessible via the web 24/7
  • Training and coaching tool
  • Multi-location monitoring
  • Customized survey questions
  • Designed for Lightspeed/Talon uploads